7-DAYS MONEY BACK GUARANTEE

Refunds

We want you to be totally psyched about the products you purchase from Dezignlover. If at any time within 7 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund*. No questions asked. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our Money Back Guarantee. Also, associated shipping fees are not refundable.

You will need to contact us within 7 days from the date of purchase to obtain a Return Merchandise Authorization before returning a product for a refund. Once you receive the return authorization, simply return the product to us at your expense.

You must include your name, address and phone number to ensure the refund is applied correctly. You must return all components in order to be issued a refund.

Customers will always be refunded via the same method of payment that was used to place the initial order.

Note: 20% of your purchase amount will be deducted from the refund, these costs apply as our administrative fees and shipping costs

Once and only after the parcel has been received and administered in our offices, we will start the refund procedure of your purchase within 30 business days. If the return does not qualify or is incomplete, then our customer service will attempt to notify you of the additional steps required to qualify for a refund.

All the custom made items are not returnable or refundable.